Archive for March, 2011

Does your email put off your stakeholders?

March 31, 2011

How many times have you heard these comments?

  • The email was so lengthy I did not have any patience to go through it?
  • I am not sure what the person was trying to convey in his email.

Many a time in their careers, one can say. Email, as it is designed, is communication that is not face-to-face. This leaves out any body language that can impact a conversation between two parties.

Email communication is one important course that is part of any corporate training imparted to their new associates. But, this does not seem to have any effect in the daily lives. There is no real-time feedback given to these folks and they continue making such mistakes in the mail even when they go up the ladder in corporate world. People also like to show off their vocabulary and writing skills so much that they tend to miss the essence that they are trying to convey.

What happens because of this? The recipients tend to create a perception of the sender based on their email and forthcoming mails are not given the respect it deserves. Even a serious mail can slip under the radar purely because of the sender’s inefficiency to convey his message. The character of the sender is typecast based on his mails, impacting the relationship of both parties concerned.

What has been your email experience? What have you done to improve communication from your side?

Enhanced by Zemanta

Cloud for enterprises – make it private

March 6, 2011
Diagram showing three main types of cloud comp...

Image via Wikipedia

Cloud Computing has been making waves around the world but the question that is on everyone’s mind – does it make sense for Enterprises? If so, how does it help other than the fact that your Opex and Capex numbers get reversed?

All enterprises, whether they are banks or retail chains or supply-chain experts, have a question that comes to their mind instantly – how secure is my data on the cloud? I will not go into the details of the security aspect here but what I would like to suggest in my post is to go for Private clouds. Why? Let me try to explain further.

Private cloud can be thought of, as the next step to move from the current data center setup’s that are existing in enterprises.

Typically, there is an Infrastructure team that takes care of all the hardware resource needs within an enterprise. But, if you ask any project team within the enterprise, they will try to tell you the horror stories they go through, whenever they need an additional piece of server for their new project.

There are various instances required – development, testing, staging, performance-test, production – in any usual project for an enterprise. If it involves a product, there will be clusters deployed – redundancies built in to support the up-time required for critical applications. Add to it, the Disaster Recovery environments that need to be in place as well. All this adds up to a ‘lot’ of resource requirements and I am not even talking about the software required so far. Software required will involve any product (or bespoke development) that is implemented, schedulers that might be required to run batch jobs, databases, underlying operating systems and many more small packages.

Now, when one starts a project, imagine what would go on your mind if you are a Project Manager!  Would you be able to go to your internal support team and say that right now, I am not sure about the hardware requirements I have now but I need to plan out my requirements as I move forward – the answer coming back will be a definite no. What is your next best option? Come up with a guesstimate of the requirement and then hope your actual needs are close to what you might eventually need. What happens if the software product is not tuned to perform optimally – the performance might be less and the recommendation from your software team will be to increase the hardware you have deployed. You are in caught in a very delicate situation now. Isn’t this situation familiar with you?

If one notices the amount of hardware deployed and the ones that are actually being used, there will be a big gap – there will be pockets of servers stashed away somewhere that might not be used at all – who knows about it? Very unlikely if the teams are aware of it. Attrition or relocation from the project teams would mean that the knowledge remains in the dark. So, if the above situation occurs, the Infrastructure team would end up raising a Procurement request for additional hardware.

This is exactly why I feel a private cloud will make sense. Private would mean that there is no data going out of the enterprise and would also mean a logical change of responsibilities of the internal Infrastructure team. A one-time hardware consolidation exercise will result in the teams knowing the current status and the gaps that might exist. Going forward, once all the constituents of cloud computing (Scalability, Availability, Charge-back mechanisms) are in place, the process will become less chaotic.

Do you agree with this? If not, what is your suggestion for enterprises?

Enhanced by Zemanta

%d bloggers like this: