Status Updates within organization

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There is a lot of traction for Yammer and Salesforce Chatter within organizations. Everyone wants to duplicate the work being done by popular SNS like Facebook, Orkut within their institution. But, so far,Β  one is not aware of how to do it.

One can post status updates, share links, create events using Yammer. But, will it not be counter-productive for employees to have multiple windows open and keep working on both.

What would help is to have an integration of their existing applications with their internal “Yammer” – one who is working on a ticket from Remedy should automatically post a status update to this internal app. Similarly, whenever he changes the status or updates the ticket, the app gets updated. Remedy is just an example – there will be similarly other applications that are used by employees working on Production Support tasks or maintainance activities. The only difference is that the privacy settings will be set by default to be visible only to the employee’s managerial hierarchy.

All updates of an employee can be further consolidated from different applications and totaled in a time-management system automatically. This way, the work done can be integrated with the reporting system as and when the employee completes it.

There are updates required to the existing applications but this is definitely the direction product-vendors and organizations should take, to attract the Gen-Next employees to work on routine tasks.

What do you think about this approach? Does it intrude into the privacy of an employee? What else can be effectively used to inspire the different teams in organizations?

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2 Responses to “Status Updates within organization”

  1. Akshat Says:

    Hi Madhu,

    Its good to hear you still take interest in social networks πŸ™‚
    I have been working on social networks lately in my organization http://www.facetime.com
    We built a product socialite that provides moderated access to social networks such as facebook, twitter, linkedin. I wrote the core code for the social engine πŸ™‚

    you can check more details about the product here http://www3.facetime.com/productservices/socialite.aspx

    what it does is whenever some one posts on his facebook wall from his organization’s network, the proxy routes his requests and puts it in a waited queue. Now a moderator comes and approves the facebook updates depending on what kind of policies they have in the organization. approved posts appear on that employees wall and blocked ones don’t. the end user also gets a top frame embedded on his facebook page that tells his status updates are in pending state and awaiting approval. Most of the web security gateway companies are working to get this feature on their products and we are leading the pack with this feature πŸ™‚

    It does sacrifice employee privacy for security but again whatever the employee does from office computers is monitored isn’t it.

  2. Madhusudan Rao Says:

    Thanks for this info, Akshat – looks interesting.

    What I was trying to mention was an ability to have an internal facebook-style program, not means to post to FB from within corporate firewalls.

    With my approach, I want the sharing of activities to become more social with less time spent on actually sharing it. It can also increase collaboration within team members in a manner that they like to do.

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